Privacy Policy
Privacy Policy
Privacy Policy for FORBES PLUMBING & HEATING (GLASGOW) LTD
Effective Date: 29th October 2024
At FORBES PLUMBING & HEATING (GLASGOW) LTD, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or use our services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: When you use our contact form, we may collect personal information such as your name, email address, phone number, and any other information you provide.
- Usage Data: We collect information about how you interact with our website, including your IP address, browser type, pages visited, and the time and date of your visit.
2. How We Use Your Information
We use your information for the following purposes:
- To respond to inquiries made through our contact form.
- To improve our website and services based on user behaviour and feedback.
- To analyse website traffic and usage patterns through Google Analytics.
- To manage and monitor the effectiveness of our marketing efforts using Google Tag Manager.
3. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and improve our website. You can control cookie settings through your browser, but disabling cookies may affect your ability to use certain features of our site.
4. Google Services
We use the following Google services:
- Google Tag Manager: This tool allows us to manage and deploy marketing tags (snippets of code) on our website without modifying the code. It helps us track user behaviour and improve our marketing efforts.
- Google Analytics: We use Google Analytics to analyse website traffic and usage. This service collects information such as your IP address, browser type, and pages visited. For more information on how Google collects and processes data, visit Google's Privacy Policy.
- Google Search Console: We use Google Search Console to monitor and improve our website's performance in search engine results.
5. Data Security
We take reasonable measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
6. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website or conducting our business, provided they agree to keep this information confidential.
7. Your Rights
You have the right to request access to the personal information we hold about you, as well as the right to request corrections, deletions, or restrictions on the processing of your information. To exercise these rights, please contact us using the information provided below.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
FORBES PLUMBING & HEATING (GLASGOW) LTD
9 Glasgow Road, Paisley, Renfrewshire, Scotland, PA1 3QS